Hello, my name is LUXCLUSIF. Thank you for your interest in my product. How can I help you?
Hi, can you please describe the smell? Is it cigarette smoke? How bad is it?
Hi Helen, Currently, we have no way of identifying the exact smell of the item as it is located in our third party warehouse abroad. The smell can range from a cigarette smell to that of a perfume or vintage musty odor.
-These may be resolved by airing out the bag and through constant use. We hope you are able to work with this. Thank you! -Luxclusif
Thank you very much for responding. This bag doesn't come with its strap? Can the handles be used over the shoulders, too?
Hi Helen, Unfortunately, yes it doesn't come with a strap. You may wear it over the shoulder, however it might be a little tight. We hope this clarifies! -Luxclusif
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