What does re-selling mean and how does it work?
Items that are sold by private sellers cannot be returned (similar to eBay and other marketplaces). To minimise your risk of a bad purchase, however, we offer the option to re-sell the item easily and for free within 7 days.
Just visit your user profile in "Orders" and click "Re-sell item". The item will then be put back on sale with the same information as you bought it.
Why is it not possible to return the item?
At REBELLE there are two types of sellers: commercial and private sellers. Only with commercial sellers you have the statutory right of withdrawal of 14 days. You can find out whether a seller is commercial or not on the detail page of an item or in the seller's profile.